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This guide walks you through everything you need to do to get your first GenRank project running. From creating your account to seeing your brand’s AI visibility data, the full setup takes under ten minutes.
1

Create your account

Go to app.genrank.io/onboarding and sign up. You can start on the Free plan with no credit card required — it includes 10 prompt slots and daily tracking so you can validate the platform before upgrading.
If you are setting up GenRank for a client or managing multiple brands, consider starting on the Pro plan, which supports up to 3 projects and 10 tracked competitors.
2

Create a project

After signing in, you will be prompted to create your first project. A project is a tracking configuration tied to a single brand and domain.Fill in the following fields:
  • Brand name — The name of your brand exactly as you want it recognized (e.g., Acme not Acme Inc. or ACME). This is used to detect mentions in ChatGPT responses, so consistency matters.
  • Domain — Your primary website domain (e.g., acme.com). GenRank uses this to track source citations and content retrieval alignment.
  • Geographic target — The market or region you want to track visibility in. AI responses can vary by locale, so this scopes your data to the right audience.
You can edit these settings later from the project settings page. If your brand name has common abbreviations or alternate spellings, you can add them after the initial setup.
3

Add competitors

On the Essential plan and above, you can add competitors to benchmark against. GenRank will detect competitor mentions in the same ChatGPT responses it captures for your prompts.Enter each competitor’s brand name. You do not need to add their domain unless you also want to track their citation sources.A few guidelines for choosing competitors:
  • Include direct competitors that appear in the same category queries as your brand.
  • Add aspirational competitors — brands you want to displace in AI recommendations.
  • Avoid adding too many at first. Start with 3–5 and expand as you learn which ones dominate your prompt landscape.
The Free plan does not include competitor tracking. You will need the Essential plan (3 competitors) or Pro plan (10 competitors) to see competitor data.
4

Add your first prompts

Prompts are the questions GenRank sends to ChatGPT on your behalf. The prompts you track determine all the visibility data you receive, so choosing the right ones matters.You have three ways to add prompts:Option A: Add prompts manuallyType in prompts that your customers are likely to ask ChatGPT. Write them as natural, conversational questions rather than keyword fragments.
Good: "What is the best project management software for a remote startup?"
Avoid: "project management software startup"
Tag each prompt by intent to keep your data organized:
  • Discovery — “What tools exist for X?”
  • Comparison — “What is better, X or Y?”
  • Transactional — “Which X should I buy?”
  • Branded — “Tell me about [your brand name]”
Option B: Use Page ScanEnter a URL from your site — a product page, service page, or landing page — and GenRank will generate a list of prompts a user might ask ChatGPT about that content. Review the suggestions and add the ones that match real purchase intent in your category.Option C: Import from Google Search ConsoleIf you have Google Search Console connected to your domain, GenRank can pull long-form, question-based queries from your search data and surface them as ready-to-add prompts. These are queries users already type into search engines — many of which are migrating to AI tools.
Start with 5–10 well-chosen prompts rather than filling all your prompt slots at once. A focused set of high-intent prompts gives you cleaner data and faster learning. You can always add more once you see the initial results.
5

Wait for your first daily results

After you save your prompts, GenRank queues them for its next daily run. The first results are typically available within 24 hours.When the data arrives, your dashboard will show:
  • Brand Visibility — The percentage of your tracked prompts where your brand was mentioned, and how that breaks down prompt by prompt.
  • Share of voice — How your mention frequency compares to each tracked competitor.
  • Response samples — The full text of each ChatGPT response, with your brand mentions highlighted.
  • Sources — Which external domains were cited in responses across your prompt set.
Reading your first resultsA few things to keep in mind when interpreting early data:
  • A single day’s data is a starting point, not a trend. Visibility scores become more meaningful after 7–14 days of history.
  • If your brand is absent from a prompt’s response, that is a gap — not a failure. Prompt gaps are one of the most actionable signals in GenRank.
  • Competitor mentions in prompts where you are absent are the highest-priority prompts to focus on for optimization.
GenRank captures real ChatGPT responses — not estimates or modeled predictions. Every mention and citation in your dashboard comes from an actual response that was recorded and stored.

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What to do next

Once you have your first week of data, you have a clear picture of where you stand in AI-generated answers. From here, the most productive next steps are:

Explore Response Tracking

Dive deeper into brand visibility, competitor gaps, and brand perception data.

Start with Optimization

Use Content Retrieval and Entity Clarity to understand why you appear — or don’t.

Refine your prompts

Expand your prompt library with Page Scan or Search Console data.

Understand the concepts

Learn the key terms and ideas behind how GenRank measures AI visibility.